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Payment Before Fees
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Too many payment providers focus on fees, not people.
Gymetrix is built to protect your member experience while strengthening your gym’s long-term revenue.
First Payment Attempt - 7 am
On the day of their billing, the first payment will be attempted at 7 am
First Payment Failed
If the payment failed, we will send an SMS and push notification to the customer explaining the payment bounced and why.
We make the member aware, they will not be charged with a dishonour fee if they have the money for their membership in their account by 7 pm.
After seeing this reminder, over 70% of members will fix their accounts and will not incur a dishonour fee.
Second Payment
The second payment will be attempted at 7 pm.
Second Payment Failed
If SMS and push notifications are ignored and the scheduled payment attempt fails, a member dishonour fee is applied.
To avoid repeatedly charging dishonour fees, you can set a cap on the number of fees applied before payments are paused to encourage the member to return to the gym and resolve their account.
EVERYTHING YOU NEED ONE LOW COST
2.89
%
Establishment Fees (Direct Debits)
$12
Establishment Fees (Upfronts)
$3
International cards
No Additional Cost
ID Verification
No Additional Cost
2FA SMS Cost
No Additional Cost
Gymetrix Software Platform
No Additional Cost
Group Fitness Add-on
No Additional Cost
Mobile App Access
No Additional Cost
Premium Onboarding & Support
No Additional Cost
Weekly Fee (Only facilities for under 500 members)
Under $99No Additional Cost